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  • Position:Customer Service Representative I
  • Job Classification: Regular, Full Time
  • FLSA Status: Hourly, Non Exempt
  • Department: Growing
  • Supervisory Responsibilities: No
  • Reports To: General Manager, Wholesale Center
  • Location: Half Moon Bay, CA

 

Job Summary:

The Customer Service Representative I does wholesale center front office functions along with other assigned duties.

 

Essential Responsibilities:

  • Provide excellent customer service.
  • Perform accurate cash handling and cashiering duties such as issuing appropriate receipts and accepting payments.
  • Working the phone order desk, ensuring that all orders are taken and then set to the production crew at the proper time for pulling.
  • Answering incoming phone calls, emails and faxes. 
  • Taking customer orders (phone, fax, email, face to face). 
  • POS system information maintenance.
  • Continual visual monitoring of front check out area to call scanners as needed. 
  • Assisting with Rocket Farms product transfers.
  • Point of sale sign production.
  • Weekly email newsletter production.
  • Maintain a clean and inviting environment for customers, to include light cleaning.
  • Assist in opening and closing store.. 
  • Accurately scan purchases, review with customer, batch and prepare purchased product and assist customers by loading products weighing up to 30lbs into their vehicles. 
  • Continually maintain working knowledge of all Company products and promotions. 
  • Perform other duties as assigned which may include helping the production crew if needed.

 

Requirements:

  • High school diploma or equivalent and/ or previous on the job training required
  • 2+ years’ experience in customer sales and/or service required
  • 2+ years’ experience in MS Office Business.
  • Previous experience with cash handling or payment processing preferred
  • Good oral and written communication skills.
  • Ability to lift 30 lbs.
  • Ability to work cross-functionally and in team settings.
  • Ability to work and solve problems rapidly in a fast paced environment, especially during peak seasons
  • Must be flexible and able to work a variety of shifts and schedules, hours ranging between 7:00AM to 4:30PM Monday through Friday
  • Position:Grower
  • Job Classification: Regular, Full Time
  • FLSA Status: Salaried, Exempt
  • Department: Horticulture
  • Supervisory Responsibilities: Yes
  • Reports To: Grower Manager
  • Location: Half Moon Bay, CA

 

Job Summary:

The Grower is responsible for managing assigned crop(s) and ensuring that internal harvesting specifications are met with the main goal of producing crops on time to spec. The Grower is also responsible for managing day-to-day operations related to, but not limited to: irrigation, fertilization, soil management, diseases and pest management, crop timing and scheduling, environmental control, trials documentation, as well as planning.

 

Essential Responsibilities:

  • Responsible for record keeping associated with assigned crop(s) in all areas of harvesting as assigned by his/her manager.
  • Responsible for water, fertility, soil, pest disease, crop timing, scheduling and planning management for assigned crop(s)/areas.
  • Coordinate and perform research and development projects as directed (i.e. trials).
  • Manage quality control for assigned crop(s) to ensure crop(s) specifications are being met on a timely manner. Work in coordination with Quality Control person.
  • Liaison between Growing Department, Operations/Production Department and Planning Department to ensure efficient communication regarding crop(s) issues are being resolved in a timely manner.
  • Report and communicate any problems associates with assigned crop(s) to department head and other pertinent functions.
  • Effectively lead and supervise the employees by providing proper training, following and enforcing safety procedures; and taking disciplinary actions as needed.
  • Responsible for managing assigned greenhouse daily maintenance, including a clean and safe work environment.
  • Work responsibly at all times. Report any hazardous conditions to department head.
  • Perform any other related or assigned duties as required or assigned.

 

Requirements:

  • Bachelor’s Degree in Horticulture, Biological Sciences and/or previous on the job training
  • 2+ years of experience in a horticultural setting or related field
  • 2+ years of supervisory and/or management experience
  • Proficient in Microsoft Office (i.e. Outlook, Excel, Word, etc.)
  • Ability to work independently with minimal supervision
  • Bilingual (English/ Spanish) is preferred
  • Valid driver’s license and eligibility for auto insurance
  • Ability to work with all levels of management
  • Ability to lead a crew of 5+ employees
  • CA Private applicator certification preferred

 

Physical Activities:

While performing the functions of this job, the employee is regularly required to be walking, frequently required to use hands to fingers, handle, or feel, talk or hear; and occasionally to sit, or stand for long periods of time, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job includes close vision; and color vision.

  • Position:Grower Manager and Scheduler
  • Job Classification: Regular, Full Time
  • FLSA Status: Salaried, Exempt
  • Department: Horticulture
  • Supervisory Responsibility: Yes
  • Reports To: VP, Horticulture
  • Location: Half Moon Bay, CA

 

Job Summary:

The Grower Manager and Scheduler is responsible for providing oversight for a variety of crops in both locations (Half Moon Bay & Salinas) ensuring that crops finish on time and according to internal harvest specifications; and for the scheduling of all crops and trials grown by Rocket Farms in all its locations. The Grower Manager and Scheduler is responsible for the growth and development of several direct reports and should adhere to established best practices and strategies to ensure success, which is measured via specific and defined objectives related to quality, crop timing; yield and cost savings.

Business Travel- 10%

 

Essential Responsibilities:

  • Manage all Irrigation and Fertility Program
    • Awareness of proper water and fertility needs based on specific crops and through feedback with the staff. 
    • Monitoring and proper record keeping of EC and pH levels across a variety of crops, and communication of variances to the appropriate personnel. 
    • Manage plant tissue and soil analysis as needed to ensure that plants are receiving proper nutrient levels. 
  • Pest and Disease Identification, Control and Management 
    • Regular monitoring, scouting and identification of insect pests and plant diseases
    • Work with production and PCA on best practices for insect and disease management. 
    • Awareness of all state and local laws and regulations pertaining to the safe handling and application of chemicals and biologicals
  • Environmental Control 
    • Awareness of proper environmental settings, including but not limited to lights, humidity and temperature levels for a variety of crops
    • Train personnel on the growing environment through a variety of methods, from manual operation of thermostats to interaction with more sophisticated environmental software programs (e.g. Hoogendoorn automation). 
  • Crop Timing and Predictions 
    • Awareness of desired timing for a variety of crops and how timing is affected by different factors such as nutrition, genetics, and environment among others.
  • Labor and Activity Management
    • Work together with production supervisors to understand key metrics and standards on activities directly impacting the quality and timing of crops
    • Keep greenhouses always cleaned, sanitized and organized
  • Scheduling
    • Responsible for the on-time release of crops schedules and for the validation of their accuracy.
    • Work closely with the Master Planner and Planning Team on the creation and on-time submission of production plans.
    • Validate the accuracy of the crop requirements such as varieties, soil and pot type, spacing, timing, and yield percentages.
    • Participate actively in the Production Planning Process and recurrent meetings.
    • Get involved in the implementation of new systems which directly impact the scheduling of crops.
  • Partner with other departments to develop and implement strategic planning initiatives in terms of facility and systems upgrades. 
  • Work safely at all times. Report any hazardous conditions to supervisor and safety team.
  • Form part of the Safety Committee and report any concerns.
  • Operate with a high level of integrity, adhering to company standards and values
  • Perform other related or assigned duties as required by the VP of Horticulture.

 

Requirements:

  • B.S. in Horticulture, Biological Science or related field required, Masters in Science preferred
  • 5+ years of previous experience in horticulture, greenhouse management or related fields
  • 3+ years of supervisory skills. Ability to manage a crew of 10+ employees successfully
  • Ability to work independently with minimum supervision
  • Ability to travel to other growing locations (Salinas, South Property, etc.)
  • Bilingual (English/Spanish) preferred 
  • CA Private Applicator Certification required
  • Must stay abreast of current industry knowledge 
  • Advanced knowledge of Microsoft Office (i.e. Outlook, Excel, Word, etc.)
  • Ability to create and present reports and other documents associated with crop production 
  • Excellent organizational skills; meeting facilitation skills

 

Physical Activities:

While performing the functions of this job, the employee is regularly required to sit; frequently required to talk or hear; and occasionally required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close, distance and color vision.

  • Position:Irrigator/Sprayer I
  • Job Classification: Regular, Full Time
  • FLSA Status: Hourly, Non Exempt
  • Department: Horticulture
  • Supervisory Responsibilities: No
  • Reports To: Grower
  • Location: Half Moon Bay, CA

 

Job Summary:

The Irrigator and Sprayer I is responsible for performing various tasks to aid the cultivation plants as directed by the Grower. The Sprayer performs daily duties such as, but not limited to, irrigation, mixing chemicals and fertilizers, spraying chemicals and assisting department with other duties such table moving and minor repairs on machinery and/or irrigation system to ensure that crops are finished on timely manner and with minimal losses.

 

Essential Responsibilities:

  • Be able to learn, understand and manage the irrigation programs through the climate control system.
  • Responsible for irrigating assigned plants by hand when needed.
  • Responsible for the understanding and basic knowledge about the use of pesticides (fungicides, insectides, PGR’s, biologicals etc) and its applications.
  • Scouting for diseases, pests and crop related issues and immediately report to the grower
  • Mix and spray chemicals on plants as directed.
  • In charge of keeping “Spray Signs” current.
  • Responsible for the basic maintenance and repair of irrigation systems, spraying machines and other minor equipment. Report major maintenance issues to Grower and Maintenance Team.
  • Ensure proper growing environment for assigned plants by opening or closing vents, doors and shade cloths as instructed.
  • Perform Greenhouse(s) housekeeping duties such as, but not limited to: weeding, sweeping, bench preparation, etc.
  • Assist with crop maintenance activities such as, not limited to: plant selection, plant spacing, plant pinching, etc.
  • Attend mandatory trainings as they are scheduled by their supervisor.
  • Perform any other related duties as required or assigned.

 

Requirements:

  • Some experience working in greenhouses, irrigation, spraying, growing fields or related
  • Intermediate written and oral communication
  • Ability to read and understand manuals and operating procedures
  • Bilingual (English/Spanish) preferred
  • Ability to work with others in team and independently.
  • Willingness to train new prospects on basic irrigation and spraying responsibilities
  • Flexibility to work some weekends and overtime during the weekdays
  • Must be able to pass medical respiratory and general physical exam
  • Position:Machine Operator I
  • Job Classification: Regular, Full Time
  • FLSA Status: Hourly, Non Exempt
  • Department: Horticulture
  • Supervisory Responsibilities: No
  • Reports To: Production Supervisor
  • Location: Half Moon Bay, CA

 

Job Summary:

The Machine Operator has direct oversight and responsibility for handling machinery as well as maintaining accurate records of assigned tasks pertinent to the assigned machine and the routine maintenance of the machines Additionally, the Machine Operator is responsible to help supervisor to double check quality standards to make sure activities are preformed effectively and efficiently.

 

Essential Responsibilities:

  • Be able to safely and efficiently operate assigned machinery including but not limited to the equipment below:
    • Cutting Machines
    • Potting Machines
    • Bale Buster Machines
    • EllePot Machines
    • Seeding Machines
    • Spacing Robots
    • Selection Robots
    • Sticking Robots
    • Automatic sorting/grading systems
    • Watering tunnels
    • Sleeving Machines
    • Boxing Machines
  • Follow specific machine operating procedures as instructed and help develop Standard Operating Procedures.
  • Partner with department head and crew leads to comply with the crop production standards (quality, pot size, crop size, etc.) as defined and updated as often as needed.
  • Maintain accurate production and efficiency records as required.
  • Set up machine and any attachments appropriate for the machine, crop and specification as defined in specific Operation/Machine Procedure.
  • Ensure all machinery and attachments are functioning appropriately at all times.
  • Follow daily setup and shutdown procedures to ensure a clean, well-functioning operation for the following shift. Dispense of unused crops.
  • Inspect machine on a daily basis according to guidelines provided by Rocket Farms Inc. Maintenance Department.
  • Properly manage machine during working shift and communicate with supervisor/lead when machinery needs maintenance.
  • Maintain a clean working area on a daily basis, specifically soil and plant material must be disposed in an appropriate manner at end of shift each day.
  • Effectively supervise other employees assisting in machine process to ensure safe practices and quality/production standards are being met.
  • Work responsibly and safely at all times. Report unsafe or hazardous conditions immediately.
  • Understand and comply with safety regulations at Rocket Farms Inc.
  • Perform other related duties as assigned or requested.

 

Requirements:

  • High School Diploma or equivalent preferred
  • Ability to read and understand technical manuals pertinent to machinery
  • 2+ years of experience working with equipment
  • Excellent communication skills, oral and verbal
  • Basic Math (addition, subtraction & division) required
  • Ability to work in various environment conditions such as but not limited to; warm, moist, wet areas, indoor and outdoor areas.
  • Ability to work long hours and weekends as needed, especially during peak seasons
  • Internal certification of proficiency required.
  • Position: Maintenance Specialist I
  • Job Classification: Regular, Full-Time
  • FLSA Status: Hourly, Non-Exempt
  • Department: Maintenance
  • Supervisory Responsibility: No
  • Reports To: Maintenance Manager
  • Location: Half Moon Bay, CA
  • Date Revised: January, 2017

 

Job Summary:

The Maintenance Specialist is responsible for providing support in the maintenance of greenhouses, landscaping, construction and other equipment at Rocket Farms Inc. The specialist works cross-functionally with other teams and departments to ensure operations are running smoothly across the company at all times.

 

Essential Responsibilities:

  • Focus on completing tasks such as, but not limited to: digging trenches for concrete foundations and underground plumbing, drainage, electrical wiring, carpentry work, moving materials, landscaping and the effective use of tools and equipment to different work sites.
  • Effectively use construction portable power tools such as skill saws, tamping hammer, jack hammer, cement cutters, electric drills, grinders, etc. and hand tools such as hammers, pliers, bolt cutters, chisels, etc. to complete assigned work orders in a timely and efficient manner.
  • Provide daily maintenance support to assigned greenhouses by replacing and or repairing equipment, materials such as: glass planes, fiberglass, racks, vents and other required materials to ensure greenhouses are operating safely.
  • Responsible for assigned maintenance vehicle and its appropriate use to conduct daily assigned tasks.
  • Perform maintenance and repairs on field irrigation systems, pumps pipes, fertilizer injection systems, pulse systems, air lines, CO2 lines and plumbing pipes. warehouses, and bathroom or kitchen plumbing.
  • Coordinate tasks accordingly to level of importance and perform emergency work as needed.
  • Work safely and responsibly at all times. This includes, the appropriate use of equipment such as: saws, hammers, drillers, grinders, etc. and wearing the appropriate protective equipment for each job as required by safety protocols. Report any hazardous conditions to the Maintenance Manager immediately.
  • Build and maintain working relationships with co-workers to ensure all maintenance tasks are being met.
  • Perform other duties as assigned or required.

 

Requirements:

  • High School Diploma or equivalent and/ or previous on the job training required
  • 3+ years’- experience in a manufacturing, greenhouse operations, mechanical or similar role
  • Demonstrated knowledge and experience with heavy equipment and machinery (i.e. chainsaws, hammers, drillers, etc.)
  • Ability to read and understand manuals
  • Effective communication skills, oral and written
  • Bilingual (English/ Spanish) required
  • Ability to work long hours and weekends as needed
  • Valid CA Drivers License. Must maintain eligibility for company Vehicle insurance
  • Position:Marketing Analyst
  • Reporting To: Senior Product Manager, Marketing
  • Location: Half Moon Bay, CA

 

At Rocket Farms, we are an agile company of growers, entrepreneurs and innovators who grow and create value-added living plants and foods that enhance health, happiness and the quality of life.

We create fashionable live plants and delicious living foods that enhance the quality of life for our consumers and our employees, grown and developed on our indoor farm in beautiful Half Moon Bay, California.

The marketing team is responsible for bringing this promise to life. We are the key driver of innovation and excellence, always looking towards the future with an eye on today. We look at today’s trends and behaviors and how our products enhance consumers’ quality of life. At Rocket Farms we strive to create a lasting impression among our customers and consumers, while improving performance, sales and market share.

 

Job Summary:

A Marketing Analyst is an integral role in our Marketing Department Team. The Analyst is responsible for designing, building and executing pricing strategies for our broad range of products, in line with organizational and customer specific projects. The Analyst will use market place data, cross-functional input, and our internal data query systems to execute sound pricing strategies for various projects. The analyst will report directly to the Senior Product Manager to ensure alignment on product development objectives and timelines.

 

A Day In the Life:

  • Develop and build a pricing model and strategy that meets and/or exceeds stated objectives
  • Partner with cross-functional teams to gather sound costing data to ensure accurate pricing is completed
  • Execute simultaneous projects that are interdependent on each other, including product engineering, multiple data sources and complex product development strategies
  • Handle and execute ad-hoc project requests with minimal execution
  • Understand customer data and consumer behavior and transfer engineer this information into a sound pricing strategy
  • Manage multiple small or medium-sized projects simultaneously, perform well under pressure, and be a team player 
  • Additional tasks as needed

 

Qualifications:

  • Bachelor’s degree in quantitative field 
  • 3-5 years related experience 
  • Experience with an enterprise software system, Navision a plus 
  • Experience working in a marketing organization 
  • Demonstrated ability to multi-task and succeed in a fast-paced dynamic environment
  • Effective project management skills with ability to prioritize, plan and deliver assignments on time
  • Advanced Excel skills and proficiency in other Microsoft Office tools

 

Physical Activities:

While performing the functions of this job, the employee is regularly required to sit; frequently required to talk or hear; and occasionally required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close, distance and color vision.

  • Position:Marketing Manager
  • Reporting To: Senior Vice President, Marketing
  • Location: Half Moon Bay, CA

 

At Rocket Farms, we are an agile company of growers, entrepreneurs and innovators who create value-added living plants and foods that enhance health, happiness and the quality of life.

We create fashionable live plants and delicious living foods that enhance the quality of life for our consumers and our employees, grown and developed on our indoor farm in beautiful Half Moon Bay, California.

The marketing team is responsible for bringing this promise to life. We are the key driver of innovation and excellence, always looking towards the future with an eye on today. We look at today’s trends and behaviors and how our products enhance consumers’ quality of life. At Rocket Farms we strive to create a lasting impression among our customers and consumers, while improving performance, sales and market share.

 

Job Summary:

The marketing manager overseas market trends and manages the day to day marketing activities of the organization. The Marketing Manager supports the execution of the long- term marketing strategy for the organization. The Marketing Manager will work closely with many teams, including internal and external customers and consultants.

 

A Day In the Life:

  • Manage all marketing for the company and activities within the marketing department, including digital, print and social media channels
  • Develop and support the marketing strategy for the company in line with organizational objectives
  • Co-ordinate product and marketing campaigns with sales activities
  • Monitor the company’s marketing budget
  • Create and execute all marketing material in line with marketing strategies
  • Plan and execute promotional product campaigns in coordination with product strategy
  • Support brand management and corporate identity
  • Manage and prepare online and print marketing campaigns
  • Create a wide range of different marketing materials, monitor and report on effectiveness of marketing communications
  • Work closely with design agencies and assisting with new product launches
  • Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives
  • Analyze potential strategic partner relationships for company marketing

 

Qualifications:

  • Bachelor’s degree in Marketing.
  • Strong analytical and project management skills.
  • Confident and dynamic personality
  • Digital and social media platform experience and know-how
  • Strong creative outlook
  • Passion for the product

 

Physical Activities:

While performing the functions of this job, the employee is regularly required to sit; frequently required to talk or hear; and occasionally required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close, distance and color vision.

  • Job Title:Warehouse Receiving Lead
  • Job Classification: Regular Full Time
  • Job Status: Year-Round, Non-Exempt
  • Department: Supply Chain
  • Reports To: Transportation Manager
  • Location: Half Moon Bay, CA
  • Date: August 2018

 

Job Purpose:

The Warehouse Receiving Lead is responsible for unloading trucks with hard goods and perishable goods by forklift, pallet jack or by hand, and driving a company truck to transport materials when needed. Will inspect and verify counts with shipping documentation, distribute materials to the appropriate department or location. Primary responsibilities are to control the inventory movement of warehouse items within and between departments (Bins) in relation to the rest of the Location. Ensure that all materials are properly received, put away, and accounted for. Responsible for physical count of all nursery supplies. Will coordinate and organize all warehouse activities and equipment used while maintaining the integrity of materials stored. Required to make accurate and timely decisions regarding any and all receiving and warehouse functions.

 

Key Duties and Responsibilities:

  • Ensure all received goods (hard goods, live goods and materials) are put away in proper locations.
  • Ensure that all material requests get picked and delivered on time.
  • Provide direction to support team for the movement of products.
  • On a daily basis monitor all material request orders and pick for production or other departments.
  • Enter materials transactions for all goods received or transferred/reclassed, ensuring all transactions are promptly recorded in the system and turned into purchasing.
  • Inspect all overseas hard goods, note and report all damages to appropriate team.
  • Verify all counts received; notify appropriate team of any shortages or damages immediately.
  • Conduct physical inventories monthly and oversees weekly cycle counts.
  • Manage storage space in all warehouses, ensure space is properly utilized and retrieval of goods is facilitated.
  • Assist in loading of trucks and process necessary shipping documents
  • Maintain quality of hard goods that are stored in outside locations
  • Consolidate warehouse locations and bins to store materials properly.
  • Warehouse dry goods that will remain in stock.
  • Clean up warehouse area as needed.
  • Assist purchasing agents or A/P with any questions on receiving reports.
  • Answer phone calls, emails, regarding incoming shipments or materials in stock.
  • Work safely and responsibly at all times. Report all unsafe conditions immediately.
  • Other duties as requested by the supervisor/ department head.

 

Essentials: 

  • High School Diploma, GED or 2+ years of related work experience required
  • Intermediate Microsoft Business Suite knowledge
  • ERP knowledge Preferred
  • Forklift Certified
  • Ability to work extended hours, including some weekends during peak periods
  • Ability to multi-task and adapt quickly to continuous change
  • Effective communication verbally and in writing
  • Bilingual in English and Spanish preferred
  • Team player and excellent organizational skills

 

Physical Activities:

While performing the functions of this job, the employee is regularly required to sit; frequently required to talk or hear; and occasionally required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance and color vision.

Interested in joining the Rocket Farms team? Fill out the job application form. Apply Now